Deleting a Workfile
Workfiles can be deleted from your system provided they do not contain a locked estimate or supplement. When a workfile is deleted, tasks that are associated with the workfile are also deleted.
This feature requires that the security permission Workfiles - Delete workfiles (permanently remove from system) is enabled for your user role.
The following list are workfile types that cannot be deleted:
- Closed workfiles
- Assignment workfiles that have a locked estimate and have been communicated to the insurance company
- Workfiles that have a locked estimate or supplement unless the workfile was manually created
- Workfiles already communicated to an insurance company
- Workfiles that have a total loss valuation request
To delete a workfile
- Click View > Workfiles from the menu bar. The Workfiles screen opens.
- Select New under Open Opportunities in the Workfiles panel (Repair Workflow Users).
- or -
Select All under Open Workfiles in the Workfiles panel (Estimating Users). - Click on the workfile, and then select Action > Delete from the mini-toolbar. The message Permanently delete the selected item for [Owner Name] and all related tasks? appears. This option will not be available for certain types of workfiles. See the list above.
- Click Yes.